Institutional FAQ
Frequently asked questions for governments, municipalities, governorates and organizations
1. What is No Signal, The Guide?
It is an official citizen preparedness guide developed in Norway and based on recommendations from the DSB, Civil Defense, FEMA, and other international institutions. It is designed to strengthen the resilience of the population and reduce the strain on emergency services during urban crises.
2. What type of institutions is it designed for?
The guide is designed to:
- National governments
- Governorates and regions
- Municipalities and Kommuner
- Foundations and NGOs
- Emergency and civil protection agencies
- Community and educational programs
3. What types of emergencies does the guide cover?
The guide addresses situations such as:
- Floods
- Urban fires
- Prolonged power outages
- Social unrest
- Climate crises
- Infrastructure failures
- Unexpected emergencies in urban environments
4. In what languages is it available?
It is currently available on:
- Norwegian
- English
- Spanish
Other languages can be developed upon institutional request.
5. Can the guide be customized for my institution?
Yes. The guide may include:
- Official logo
- Message from the mayor, governor, or director
- Local emergency phone numbers
- Shelters and meeting points
- Own protocols
- Institutional links and QR codes
6. How does it integrate with existing emergency plans?
The guide does not replace the official plans: it complements them .
It strengthens institutional communication, standardizes information for citizens, and reduces the need to produce additional material.
7. What format is the guide in?
The guide can be delivered to:
- Print-ready version
- QR Codes
- Adaptable digital format
8. What is the licensing model?
We offer a 2–3 year institutional license , which includes:
- Unlimited distribution within the institution
- Full customization
- Annual updates
- Printing and digital distribution rights
9. What is the implementation time?
Between 7 and 10 days , depending on the level of customization required.
10. What is the cost?
The cost depends on the size of the institution, the distribution reach, and the level of customization.
The model is designed to be accessible and scalable , allowing for low-cost mass distribution.
11. Can we request a sample?
Yes. We can send a customized sample with your logo and basic information for you to evaluate the integration.
12. What benefits does the institution obtain?
Operations
- Fewer unnecessary calls to 112/911
- Better prepared citizens
- Clear and unified communication
Economic
- Low cost per volume
- Reduction of expenses on own materials
Social
- Greater community resilience
- Inclusion of vulnerable and multilingual populations
Politicians
- Visible action in prevention
- Strengthening public trust
13. Who created the guide?
The guide was created by José Luis Rojas , author and specialist in citizen preparedness, resident in Norway and with experience in urban resilience, strategic communication and adaptation of content for public institutions.
14. How can we start the process?
Simply contact us to arrange a brief meeting or request a personalized sample.
Contact:
📧 info@nosignaltheguide.com
🌐 www.nosignaltheguide.com