Shipping policy

Shipping Policy

Digital Products Only

At NO SIGNAL THE GUIDE, we offer exclusively digital products. This means there are no physical items to be shipped. All of our guides are available as downloadable files that you can access immediately upon purchase.

How It Works

  1. Instant Access: Once your payment is confirmed, you will receive an email with a download link for your purchased product. This typically happens within minutes of your purchase.

  2. Download Link: The download link will be sent to the email address provided during checkout. Please ensure your email is entered correctly to avoid any delays in receiving your product.

  3. No Physical Shipping: Since our products are digital, there are no shipping fees or delivery times associated with our items. You can access your purchase instantly after checkout.

Troubleshooting

  • Email Issues: If you do not receive your download link within a few minutes after purchase, please check your spam or junk folder. If you still can’t find it, contact our support team at joseluisrojas@kokoro.no.

  • Download Problems: If you encounter any issues downloading your product, please reach out to us at joseluisrojas@kokoro.no for assistance. We are here to help you with any technical difficulties.

Returns and Refunds

As our products are delivered digitally and instantly, we do not offer refunds or exchanges once the product has been downloaded. We encourage you to read product descriptions carefully before purchasing to ensure the product meets your needs.

Contact Us

For any questions regarding our Shipping Policy or for further assistance, please contact us at [contact email] or via our contact form on the website.